Google Pixel owners in Killeen and around Fort Hood tend to bring in the same few problems: a cracked screen with the fingerprint reader underneath it, a battery that has started to swell, cracked glass over the camera bar, or a USB-C port that will not hold the cable. We repair Pixel phones at our shop at 3921 East Stan Schlueter Loop, Ste 103, and every repair starts with a free diagnostic.
Pixel repairs we handle
Screens and the fingerprint reader. Pixel screens are ordered for your exact model, because the panels differ between generations and between the standard, Pro and "a" phones. Several Pro models, like the 6 Pro and 7 Pro, have curved edges that crack easily in a drop. On most Pixels the fingerprint reader sits under the display, so tell us if you use it. Not sure whether it is the glass or the display? Read cracked glass or bad display?
Swollen or weak battery. If the screen is lifting or the back is bulging, stop charging the phone and bring it in. If it simply no longer lasts the day, see signs your phone battery needs replacing; Pixel batteries are quoted after the free diagnostic and ordered for your model.
Camera bar glass and cameras. The glass over the camera bar takes a hit when the phone lands face-up on concrete. Camera repairs are quoted after the free diagnostic.
USB-C port. Pocket lint packed into the port is a common cause. Read phone not charging: port or battery?, then bring the phone and your charger in for charging port repair.
Dropped in water. Turn the Pixel off, keep it off the charger and follow what to do if your phone gets wet, then bring it in for water damage repair.
How a Pixel repair works
- Free diagnostic. We check the phone and tell you what's wrong.
- Quote before work. Pixel repairs are quoted in the shop after the diagnostic, and you get the price before any work starts. Starting prices for other common repairs are on our price list, tax included.
- Part ordered for your model. We don't keep a full Android inventory, so the part is ordered for your exact Pixel. Typical parts jobs take about 3 business days. If your phone is a less common model, the free diagnostic confirms whether parts are available.
- Repair and warranty. Repairs come with a 90-day warranty on parts and labor for the part we replaced. It doesn't cover new physical damage or water damage. If we can't fix it, there's no charge.
You can follow your repair on our status page.
Before you drop it off
Back up your Pixel through your Google account if it still works, and know your PIN or pattern. Our drop-off checklist explains why. Moving soon? Tell us your date when you drop off, and see the Fort Hood PCS device checklist.
We're open Monday to Friday 9am to 7pm and Saturday 10am to 5pm, and walk-ins are welcome. For Samsung phones, see Samsung Galaxy repair, and for other brands, our Android repair page.
Frequently asked questions
Do you repair Google Pixel phones?
Yes. We repair Google Pixel screens, batteries, charging ports and cameras at our Killeen shop, and the same repairs on other popular Android phones.
How long does a Pixel repair take?
Pixel parts are ordered for your exact model after a free diagnostic, and typical parts jobs take about 3 business days.
How much does a Pixel screen repair cost?
Pixel repairs are quoted in the shop after a free diagnostic, and you get the price before any work starts. If we can't fix it, there's no charge.
Is there a warranty?
Yes. Repairs come with a 90-day warranty on parts and labor for the part we replaced. It doesn't cover new physical damage or water damage.