Motorola phones are common around Killeen and Fort Hood, especially the moto g line that many prepaid carriers sell: the moto g play, g power and g stylus. We also see moto edge phones and the occasional razr flip. We repair Motorola phones at our shop at 3921 East Stan Schlueter Loop, Ste 103, and every repair starts with a free diagnostic.
Motorola repairs we handle
Cracked or black screens. Motorola screens are ordered for your exact model after the diagnostic, because a g play, a g stylus and an edge all use different panels. Find your model name under Settings > About phone before you come in. If the glass is fine but the picture is black or striped, read cracked glass or bad display?
moto g stylus problems. If the built-in pen stopped writing in one area of the screen, that often points to a damaged screen rather than the pen. We check both during the diagnostic.
Batteries. Motorola sells the moto g power on its battery life, so when one stops lasting the day, a worn battery is the usual suspect. Check the signs your phone battery needs replacing. A battery that swells can push the screen up; stop charging it and bring it in. See battery replacement in Killeen.
razr flip phones. Bring a razr in for the free diagnostic and we will tell you whether parts are available for your model before any work starts.
Charging and water. For charging trouble, read phone not charging: port or battery? and see charging port repair. Water protection varies by moto g model, from splash resistance to higher ratings, and Motorola says none of them are waterproof. After a dunk, follow what to do if your phone gets wet and bring it in for water damage repair.
How a Motorola repair works
- Free diagnostic. We check the phone and tell you what's wrong.
- Quote before work. Motorola repairs are quoted in the shop after the diagnostic, and you get the price before any work starts. Starting prices for other common repairs are on our price list, tax included.
- Part ordered for your model. We don't keep a full Android inventory, so the part is ordered for your exact Motorola. Typical parts jobs take about 3 business days. If your phone is a less common model, the free diagnostic confirms whether parts are available.
- Repair and warranty. Repairs come with a 90-day warranty on parts and labor for the part we replaced. It doesn't cover new physical damage or water damage. If we can't fix it, there's no charge.
You can follow your repair on our status page.
Before you drop it off
Back up your Motorola through your Google account if it still works, and know your PIN or pattern. Our drop-off checklist explains why. Moving soon? Tell us your date when you drop off, and see the Fort Hood PCS device checklist.
We're open Monday to Friday 9am to 7pm and Saturday 10am to 5pm, and walk-ins are welcome. For other brands, see Samsung Galaxy repair and our Android repair page.
Frequently asked questions
Do you repair Motorola phones?
Yes. We repair Motorola screens, batteries, charging ports and cameras at our Killeen shop, along with Samsung, Google Pixel and other popular Android phones.
How long does a Motorola repair take?
Motorola parts are ordered for your exact model after a free diagnostic, and typical parts jobs take about 3 business days.
How much does a Motorola screen repair cost?
Motorola repairs are quoted in the shop after a free diagnostic, and you get the price before any work starts. If we can't fix it, there's no charge.
Is there a warranty?
Yes. Repairs come with a 90-day warranty on parts and labor for the part we replaced. It doesn't cover new physical damage or water damage.