We're 254 Repair, a veteran-owned repair shop in Killeen. The holidays are when consoles work hardest: family game nights, kids home from school, soldiers on block leave catching up on games. It's also when a PS5 suddenly shows "no signal", a controller starts drifting, or a Nintendo Switch stops charging. This page covers what we repair, what you can check at home first, and how to get it done before the holidays.
We repair PlayStation, Xbox and Nintendo Switch consoles and controllers at our shop at 3921 East Stan Schlueter Loop, Ste 103, in Killeen.
Bring it in early
Don't wait until the week before Christmas. Some console repairs are quoted after the free diagnostic, and some parts may need to be ordered. Bringing it in early gives you the best chance of having it back for the holidays. When you drop it off, ask how long your repair should take.
No picture on the TV: HDMI port problems
When a PS5 or Xbox turns on but the TV says "no signal", the HDMI port is a common cause, especially if the cable was yanked or the console was moved while plugged in. Before you bring it in, try the checks in our PS5 and Xbox HDMI port problems tip: a different HDMI cable, a different TV input, and on a PS5, Safe Mode with Change Video Output.
We repair HDMI ports on:
- PS5, PS5 Slim and PS4
- Xbox Series X, Xbox Series S, Xbox One and Xbox One S
The starting price for console HDMI port repair is on our price list, tax included.
Disc drive, overheating and power problems
- Disc drive won't read or eject. We repair disc drive problems on PlayStation and Xbox consoles. They're quoted after a free diagnostic.
- Overheating or loud fan. Dust buildup is a common cause. Keep the console in an open space with room to breathe. If it keeps shutting off or the fan sounds like a jet, bring it in.
- Won't turn on. A console that won't power on can have several causes. The free diagnostic finds the cause before you spend anything.
- Spilled a drink on it? Unplug the console or controller, don't turn it back on, and bring it in for a free diagnostic.
See PlayStation and Xbox repair and game console repair in Killeen for more.
Controller stick drift or buttons not working
Drift, when your character or camera moves on its own, and buttons that stop responding are some of the most common controller complaints. We repair:
- PlayStation controllers (DualSense and DualShock)
- Xbox controllers
- Nintendo Joy-Con controllers
Bring the controller in with the console or on its own for a free diagnostic.
Nintendo Switch: screens, charging and Joy-Con
The Switch gets carried everywhere, from car rides to barracks rooms, and that means drops, cracked screens, worn charging ports and Joy-Con that start drifting or stop clicking in. We repair Nintendo Switch consoles, including the Switch, Switch OLED and Switch Lite, and Joy-Con at our shop, so you don't have to mail the console away and wait.
Before you bring it in, take out any game card. If the problem is charging or TV output, bring the charger and dock so we can test the whole setup. See Nintendo Switch repair in Killeen.
Protect your game saves
Most repairs don't involve your saved games, but it's smart to protect them anyway:
- PlayStation and Xbox: if you use cloud saves with your account, check that your saves have synced before you unplug the console.
- Nintendo Switch: your save data stays with the console and your Nintendo account. If you have Nintendo Switch Online, cloud saves are a good backup.
How a console repair works at 254 Repair
- Free diagnostic. We check the console or controller and tell you what's wrong.
- Price before work. You get the price before any work starts. If we can't fix it, there's no charge.
- Repair and test. We test it again before you pick it up.
- Warranty. Repairs come with a 90-day warranty on parts and labor for the part we replaced. It doesn't cover new physical damage or water damage.
We're open Monday to Friday 10am to 6pm and Saturday 10am to 5pm, and walk-ins are welcome. Active duty, veterans and military families can ask for our military discount, and se habla español. Want to know how to get a device ready for drop-off? See how to prepare your device for repair.
Frequently asked questions
Can you fix a PS5 or Xbox with no HDMI signal?
Yes. We repair HDMI ports on the PS5, PS5 Slim, PS4, Xbox Series X and S, Xbox One and Xbox One S. Try a different cable and TV input first. The starting price is on our price list.
Do you fix controller stick drift?
Yes. We repair PlayStation and Xbox controllers and Nintendo Joy-Con. Bring the controller in with the console or on its own for a free diagnostic.
Do you repair Nintendo Switch consoles?
Yes. We repair the Switch, Switch OLED, Switch Lite and Joy-Con at our Killeen shop. Bring the charger and dock if the problem is charging or TV output.
Will I lose my game saves?
Most repairs don't involve your saves. Check that cloud saves have synced on PlayStation and Xbox. On a Switch, saves stay with the console and your Nintendo account.
How long does a console repair take?
It depends on the repair and whether parts need to be ordered. Ask at drop-off, and bring it in early before the holidays.